Privacy Policy

At Bullet.so, we are committed to protecting the privacy of our users and their data. This privacy policy describes how we collect, use, and disclose your information.

Collection of Information

We collect information from you when you create an account with us, use our services, or communicate with us. This information may include, but is not limited to, your name, email address, and website content.

We also collect information about your use of our services through the use of cookies and similar technologies. For example, we use Google Analytics and Microsoft Clarity to track user behavior on our platform, and we use Google Tag Manager to manage our marketing tags.

Use of Information

We use the information we collect from you for the following purposes:

To provide our services to you

To improve our services and develop new features

To communicate with you about our services and other related matters

To comply with legal obligations

Sharing of Information

We may share your information with third parties for the following reasons:

With service providers who assist us in providing our services to you

With third-party service providers who help us understand your use of our services, such as Google Analytics and Microsoft Clarity

As required by law, such as in response to a subpoena or court order

Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmitting or storing information is 100% secure. As a result, we cannot guarantee the security of your information.

Data Retention

We retain your information for as long as necessary to provide our services to you and to comply with legal obligations.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our platform and to understand your use of our services. For example, we use cookies to keep you logged in to your account and to remember your preferences.

Web Chat

We use the Gist web chat service to provide customer support to our users. When you use the web chat service, Gist may collect information about your use of our platform, including the pages you visit and the actions you take.

Google Analytics

We use Google Analytics to understand how our users interact with our platform. Google Analytics uses cookies to collect information about your use of our services, including the pages you visit and the actions you take. You can opt out of Google Analytics by visiting the Google Analytics opt-out page.

Posthog

We use Posthog to understand how our users interact with our platform. Posthog uses cookies to collect information about your use of our services, including the pages you visit and the actions you take.

Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or to comply with legal obligations. If we make any changes to this policy, we will notify you by posting the updated policy on our platform.

Contact Us

If you have any questions or concerns about our privacy policy or the information we collect and use, please don't hesitate to contact us.

This privacy policy was last updated on 29th Jan 2023.