Customer Stories  How Requestly used bullet.so to keep their product documentation updated

How Requestly used bullet.so to keep their product documentation updated

Discover how Requestly, a Y-Combinator backed tool, improved content management, SEO, and productivity by adopting Bullet.so for documentation. Learn how they overcame challenges and achieved real-time updates effortlessly.

Aug 30, 2023
How Requestly used bullet.so to keep their product documentation updated
TABLE OF CONTENTS
About Requestly:
The Problem:
The Solution:
Results:
Conclusion:

About Requestly:

Founded in 2021 as an alternative to tools like Charles Proxy and Fiddler, Requestly is a YC backed open-source developer tool that helps frontend developers in testing and debugging web applications in various stages of development.
They boast a user base of over 200,000 installations in the Chrome Store, spanning across 10,000+ companies, and are one of the most used products in the Ad-Tech Industry for testing & debugging of Ad-Pixels.

The Problem:

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We started our product documentation on Gitbook but it was hard to add any CTAs or organize content, and Gitbook also lacked building blocks and non-existent SEO. - Sachin Jain, CEO@Requestly.
  1. Documentation woes: Despite its growth, Requestly struggled with keeping its product documentation up-to-date with multiple parties involved.
  1. GitBook Limitations: Gitbook was good for documentation but there were limitations while adding CTAs, analytics and content organization. And SEO was another big problem.
  1. In-House Nightmare: Transitioning to an in-house solution offered SEO advantages, flexibility, and dynamic page generation. But they soon realized it was a maintenance nightmare.
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We built an In-house solution using Next.js. Although We got good SEO benefits with this, we found it hard to keep the docs updated. Even updating a simple image was a nightmare.
- Sachin Jain, CEO@Requestly.

The Solution:

  1. Bullet.so Adoption: Requestly choose Bullet.so to transition from the in-house solution as they were already using notion for their internal documentation.
  1. Quality Template Selection: Bullet’s high-quality documentation template helped Requestly to go live in less than 2 days while providing an incredible UX to their customers.
  1. Sub-Directory Hosting: Requestly wanted to serve their content in the sub-directory of their website and was promptly done by utilizing Cloudflare workers.
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Now being everything present in Notion, everyone can update the production documentation seamlessly and we have the benefits of SEO. Bullet just made our lives easier. - Sachin Jain, CEO@Requestly.

Results:

  1. Streamlined Maintenance: With content residing in Notion and Bullet.so's seamless integration, the entire team could update documentation effortlessly in realtime.
  1. SEO Benefits: The migration from their in-house solution enabled the retention of SEO advantages while offering seamless workflow.
  1. Enhanced Productivity: Bullet.so's ease of use helped Requestly achieve significant time savings in maintenance which increased overall productivity.
 

Conclusion:

Requestly's journey showcases the power of Bullet.so in simplifying content management for various usecases.
By seamlessly bridging Notion and Bullet.so, Requestly sidestepped challenges in content maintenance, SEO, and efficiency.