# Billing FAQs ## FAQs for Users on a Free Trial **Q: How can I start a new subscription?** A: To start a new subscription, card details will be collected, and a 7-day free trial will be initiated. After the trial period ends, you will be automatically charged. **Q: Can I change my plan during the trial period?** A: No, during the trial period, you cannot change your plan or upgrade. However, you can cancel your current trial and start a new subscription with the plan of your choice. **Q: What happens if I cancel during my free trial?** A: Upon cancellation, the trial will be immediately terminated, and you cannot use the remaining trial period. **Q: How many free trials can I use?** A: To prevent abuse of free trials, if you have already used a trial, you will be able to start only a 3-day trial for the next subscription. --- ## FAQs for Paying Users **Q: Can I upgrade to a different plan after subscribing?** A: Yes, users have the option to upgrade to any plan. The price difference will be charged accordingly. **Q: What happens if I cancel my subscription?** A: Upon cancellation, you will continue to enjoy all the features until the end of your current billing cycle. After this date, your account will revert to the free version. **Q: Can I upgrade or start a new subscription immediately after canceling?** A: Once a subscription is canceled, you will not be able to upgrade or start a new subscription until the cancellation date of your last plan. --- ## FAQs Regarding Common Upgrade Problems **Q: What should I do if I want to start a new subscription after cancelling?** A: If you cancel your current subscription, you need to wait until your previous plan expires before starting a new one. **Q: Why did my upgrade fail?** A: An upgrade will fail if the provided card details cannot be charged. **Q: Can I apply coupon codes to trial plans?** A: No, coupon codes cannot be applied to trial plans. **Q: What happens to my trial period if I start a new subscription after cancelling?** A: When you cancel a plan that included a free trial and start a new one, your free trial period will be reduced to 3 days. **Q: Can I get a trial period when I upgrade?** A: No, upgrades do not come with a trial period and will be charged immediately.