Billing FAQs

FAQs for Paying Users

Q: Can I upgrade to a different plan after subscribing?

A: Yes, users have the option to upgrade to any plan. The price difference will be charged accordingly.

Q: What happens if I cancel my subscription?

A: Upon cancellation, you will continue to enjoy all the features until the end of your current billing cycle. After this date, your account will revert to the free version.

Q: Can I upgrade or start a new subscription immediately after canceling?

A: Once a subscription is canceled, you will not be able to upgrade or start a new subscription until the cancellation date of your last plan.


FAQs Regarding Common Upgrade Problems

Q: What should I do if I want to start a new subscription after cancelling?

A: If you cancel your current subscription, you need to wait until your previous plan expires before starting a new one.

Q: Why did my upgrade fail?

A: An upgrade will fail if the provided card details cannot be charged.

Q: Can I apply coupon codes to trial plans?

A: No, coupon codes cannot be applied to trial plans.

Q: What happens to my trial period if I start a new subscription after cancelling?

A: When you cancel a plan that included a free trial and start a new one, your free trial period will be reduced to 3 days.

Q: Can I get a trial period when I upgrade?

A: No, upgrades do not come with a trial period and will be charged immediately.